Phishing Schemes

Legal Policy & Agreements

Phishing Schemes

Phishing schemes are an attempt to fraudulently acquire sensitive financial or personal information, such as credit card information or Social Security number, by impersonating a business representative or trustworthy person. Phishing attempt are usually initiated through e-mail, phone calls or Instant Messaging.

If your server at anytime engages in this activity, your account is in violation of this policy.

1. Violations of this policy may result in a range of actions, including:
  • Limits on Account Privilege
  • Account Suspension
  • Loss of Preferred Member Status
  • Referral to Law Enforcement
  • Account Termination
2. Warning Signs of a Spoof Email
  1. Sender's Email Address
    Spoof email may include a forged email address in the "From" line - Some may actually be real email addresses that have been forged.
  2. Email Greeting
    Many spoof emails will begin with a general greeting such as "Welcome ServerHub® User."
  3. Urgency
    Spoof emails may claim that ServerHub® is updating its files or accounts. Don't worry, it is highly unlikely that ServerHub® will lose your account information.
  4. Account Status Threat
    Most spoof emails try to deceive you with the threat that your account is in jeopardy and you will not be able to use ServerHub®s if you do not update it immediately.
  5. Links in an Email
    While many emails have links included, just remember that these links can be forged too.
  6. Requests Personal Information
    Requests that you enter sensitive personal information such as a User ID, password or bank account number by clicking on a link or completing a form within the email are a clear indicator of a spoof email.
3. Protecting your account from Phishing

Here are some tips on how to protect your account and what to do if you think you may have responded to a spoof email:

  • Vigilance Is the Best Line of Defense. You should periodically check your account status to see if there is any suspicious activity.
  • Change Your Password Frequently. If you think your account security may have been breached, change your account password immediately. Learn how to change your password.
  • Make Your Password Unique. To prevent someone accessing multiple accounts, it is effective to have different passwords for each account.
  • Contact Your Bank and Credit Card Company If you think you entered your personal financial information into a spoof site, contact your bank and credit card company immediately.
4. Reporting Account Theft and Spoof

Reporting ServerHub® spoof: spoof@serverhub.com
If you have additional questions regarding this policy please feel free to Contact Customer Support.