Phishing schemes are an attempt to fraudulently acquire sensitive financial or personal information, such as credit card information or Social Security number, by impersonating a business representative or trustworthy person. Phishing attempt are usually initiated through e-mail, phone calls or Instant Messaging.
If your server at anytime engages in this activity, your account is in violation of this policy.
1. Violations of this policy may result in a range of actions, including:
- Limits on Account Privilege
- Account Suspension
- Loss of Preferred Member Status
- Referral to Law Enforcement
- Account Termination
2. Warning Signs of a Spoof Email
- Sender's Email Address
Spoof email may include a forged email address in the "From" line - Some may actually be real email addresses that have been forged.
- Email Greeting
Many spoof emails will begin with a general greeting such as "Welcome ServerHub® User."
Spoof emails may claim that ServerHub® is updating its files or accounts. Don't worry, it is highly unlikely that ServerHub® will lose your account information.
- Account Status Threat
Most spoof emails try to deceive you with the threat that your account is in jeopardy and you will not be able to use ServerHub®s if you do not update it immediately.
- Links in an Email
While many emails have links included, just remember that these links can be forged too.
- Requests Personal Information
Requests that you enter sensitive personal information such as a User ID, password or bank account number by clicking on a link or completing a form within the email are a clear indicator of a spoof email.
3. Protecting your account from Phishing
Here are some tips on how to protect your account and what to do if you think you may have responded to a spoof email:
- Vigilance Is the Best Line of Defense. You should periodically check your account status to see if there is any suspicious activity.
- Change Your Password Frequently. If you think your account security may have been breached, change your account password immediately. Learn how to change your password.
- Make Your Password Unique. To prevent someone accessing multiple accounts, it is effective to have different passwords for each account.
- Contact Your Bank and Credit Card Company If you think you entered your personal financial information into a spoof site, contact your bank and credit card company immediately.
4. Reporting Account Theft and Spoof
Reporting ServerHub® spoof:
If you have additional questions regarding this policy please feel free to Contact Customer Support.